Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Grailo (the “Service”), a non-custodial web interface for discovering, buying, selling, and opening packs of real graded trading cards that are vaulted and tokenized on CollectorCrypt. By accessing or using Grailo, you agree to these Terms. If you do not agree, do not use the Service.

1. About Grailo

Grailo is operated by Vestora Inc., a company incorporated in Ontario, Canada (“Grailo,” “we,” “us,” or “our”). Grailo provides a front-end interface that aggregates and presents publicly available, on-chain marketplace data from CollectorCrypt and helps you construct blockchain transactions that you sign with your own wallet. Grailo is an independent product and is not operated by, owned by, or formally affiliated with CollectorCrypt or LITCOIN.

2. Eligibility

To use the Service you must:

• be at least 18 years old and have the legal capacity to enter into these Terms;
• not be located in, or a resident or national of, any jurisdiction where use of the Service is prohibited, and not be subject to any sanctions administered by any applicable authority; and
• use the Service in compliance with all laws and regulations that apply to you, including tax laws.

You are solely responsible for determining whether your use of the Service is lawful in your jurisdiction.

3. Nature of the Service

Grailo is a non-custodial interface and aggregator. Specifically:

• Grailo does not take custody of, hold, or control your funds, cryptocurrency, tokens, NFTs, or physical cards at any time.
• Grailo does not vault, grade, authenticate, store, insure, ship, or redeem physical cards. Those functions are performed by CollectorCrypt and the relevant third-party grading companies.
• Transactions are executed by smart contracts and programs on the Solana blockchain that Grailo does not own or control. Grailo merely helps you build a transaction, which you choose to sign and broadcast.
• Marketplace information shown on Grailo (including prices, listings, offers, leaderboards, and pack results) is aggregated from CollectorCrypt and other third-party sources and may be delayed, incomplete, or inaccurate.

4. Your wallet & responsibility

You access the Service using a self-custodial blockchain wallet provided by a third party. You are solely responsible for your wallet, your private keys and seed phrases, and all activity that occurs through your wallet. We never request, receive, or store your private keys or seed phrase.

Blockchain transactions are generally irreversible. Once you authorize a transaction, neither Grailo nor anyone else can reverse, cancel, refund, or recover it. You are responsible for verifying all transaction details before signing, including the asset, price, fees, and counterparties.

5. Fees

Grailo charges a service fee (currently 0.25%) on completed sales facilitated through the interface. This fee is in addition to any fees charged by CollectorCrypt, the grading or vaulting parties, the blockchain network (gas), or your wallet provider.

• You are not charged to list an item or to make an offer. The Grailo fee applies only when a sale actually completes.
• The fee is paid by the party who authorizes the completing transaction — the buyer when buying a listing, and the seller when accepting an offer. If a listing is removed without selling, or an offer is rejected, withdrawn, or expires, no Grailo fee is charged.
• Eligible holders who link and stake LITCOIN may receive a reduced fee rate, as described in Section 8. Fee rates and this fee structure may change; the rate shown in the interface at the time you transact applies.

6. Buying, selling & offers

Listings, offers, purchases, sales, and cancellations are executed on-chain through CollectorCrypt’s marketplace program. Grailo helps you build these transactions but does not guarantee that any transaction will succeed, settle, or settle at a particular price. Availability and pricing can change between the time information is displayed and the time a transaction is confirmed. You transact directly with other users and with on-chain programs; Grailo is not a party to those transactions and is not a broker, dealer, escrow agent, or counterparty.

7. Gacha / pack opening

The gacha (pack-opening) experience is operated by CollectorCrypt, not by Grailo. Grailo surfaces CollectorCrypt’s publicly available pack lineup, recent results, leaderboards, and similar information, and may link you to CollectorCrypt to open a pack. The mechanics, odds, pricing, and outcomes of any pack are determined and controlled entirely by CollectorCrypt and are subject to CollectorCrypt’s own terms. Pack opening involves randomized outcomes and the value you receive may be worth less than the amount you paid. You are responsible for ensuring that participation is lawful where you live.

8. LITCOIN staking

Grailo offers reduced service-fee tiers to users who link a wallet that holds staked LITCOIN, a third-party token. To determine your tier, you may be asked to link an external (Base/EVM) wallet and sign a message proving control of it; your staked balance is then read from LITCOIN’s API. LITCOIN is issued and operated by a third party, not by Grailo. We make no representation about LITCOIN, its value, its staking mechanics, or any associated buyback, burn, or revenue-sharing arrangement. Linking and staking are at your own risk, and fee tiers may change or be discontinued.

9. Third-party services

The Service relies on and links to third parties, including CollectorCrypt, LITCOIN, wallet providers, blockchain RPC providers, and content-delivery and font providers. We do not control and are not responsible for third-party services, their availability, their content, or their terms and policies. Your use of those services is governed by their own agreements.

10. Prohibited conduct

You agree not to:

• use the Service for any unlawful, fraudulent, or deceptive purpose, including money laundering, sanctions evasion, or financing illegal activity;
• engage in market manipulation, wash trading, or activity designed to falsify prices, volumes, leaderboards, or rewards;
• attempt to circumvent or under-pay fees, or interfere with the integrity or operation of the Service;
• access the Service through automated means in a manner that burdens or disrupts it, or attempt to gain unauthorized access to any system; or
• infringe the intellectual property or other rights of Grailo or any third party.

11. Intellectual property

The Grailo name, logo, interface, design, and original content are owned by Grailo and protected by applicable laws. “CollectorCrypt,” “LITCOIN,” card images, set names, grading marks, and other third-party names and materials are the property of their respective owners and are used for identification and informational purposes only. Nothing in the Service grants you any right in those marks.

12. No professional advice

Nothing on Grailo constitutes financial, investment, legal, tax, or other professional advice. Trading cards, NFTs, and tokens are speculative and volatile. You are solely responsible for your decisions and for any taxes arising from your activity. See the Disclaimer for more.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, error-free, or that information displayed is accurate, complete, or current.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAILO AND ITS OPERATORS, CONTRIBUTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, CRYPTOCURRENCY, TOKENS, OR ASSETS, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL GRAILO SERVICE FEES YOU PAID IN THE 30 DAYS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Grailo and its operators, contributors, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

16. Changes to the Service and these Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time; the “Last updated” date reflects the latest version. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

17. Governing law & disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the courts located in Ontario, Canada, unless otherwise required by applicable law.

18. Contact

Questions about these Terms can be sent to legal@grailo.xyz.